It is very difficult, if not impossible to give you an accurate bid for a large job when there are no designs, plans, etc...-YET. A Professional Service Agreement, or a PSA will allow us to create those designs and plans and help you walk through the selection process for materials, fixtures, etc. It also helps us understand your vision for your project, as well as the level of fixtures and finishes you want. We need them because they enable us to give you an accurate, guaranteed lump sum price for your project. PSAs are priced based on the size of the project. If you decide at the ed of the PSA that you don’t want to move forward with the project, you still have all of the designs and plans saved for when you are ready.

We develop your project from point A to point B. We work with our group of preferred, independent designers, architects, and engineers to create a special, one-of-a-kind project just for you. You’ll only pay the General Contractor for services rendered, ensuring a well-coordinated team of professionals and primary point of contact.

Remodeling can be dusty and noisy during construction. We do our best to minimize the effects and impacts the process has on you. If you are remodeling a single bathroom or kitchen, we can set up a temporary area for you to utilize during the work. If we are touching multiple areas in your home, we recommend vacating during construction. If you have no space where you can find peace and quiet, a remodel can get tiresome quickly. Lastly, you can consider phasing your remodel, doing particular sections that would allow you to live in the home while the work is being done in other areas, and adjusting the occupied space as the phases progress.

There are plenty of ways to cut corners to create a lower price. Competitive bidding rewards to lowest price and offers absolutely no advantage to good workmanship. We prefer to do things the best way. “Best” means, in our opinion, the most cost-effective combination of price to performance – getting the most bang for your buck.

We have a 3-step process where we will 1) walk through the project once we wrap up production with you, the customer, and identify any items that need attention. 2) At around the one-month mark, we will send a sheet for you to fill out with anything we may have missed on the initial walk. 3) We will do the same process at 11 months, just before the standard 1-year warranty for manufacturer warranty items is up.

It depends on the size of the project and your personal experience with construction, but many homeowners lack the experience necessary to act as a general contractor for their projects. We also offer a network of connections, so if we call in a Sub-Contractor (Trade Partner), you can rest assured that they are high-quality and not just the only available guy. Being a General Contractor is a job with an extremely high stress level and a full-time job. If you already have a day job, the level of time management required to be a General Contractor is just not available to you. Many homeowners mistakenly believe that being their own GC is going to save them time and money. You may start out with a project that is going to cost you less than hiring a GC, but it can quickly grow. Your time is valuable, as is your peace of mind. Why not save both and hire someone who can focus 100% on your project?

No. We need to be able to control the ordering process to ensure proper material style, size, hardware, and accessories are ordered. We also cannot offer you any warranty on materials we do not supply. It also helps us ensure materials are delivered on time and without damage, and keep the process as streamlined as possible.

Our team members are often asked how long a residential remodel will take. The answer to that varies depending on the size and complexity of the project. Typically, a whole home remodel, which involves the kitchen, at least one bathroom, and other parts of the home, takes a minimum of three months from start to completion. At Innovo Remodel, before we start your project, we have a project specialist put together a calendar laying out exactly what to expect and a reliable timeline for the completion of your project.

The first question we usually get from our clients after they sign the contract is: When can our team start the project? We are excited to start, and we know you are as well. There is a sizable amount of planning and organization so that we can successfully execute your project. A good rule of thumb, especially for kitchen remodels, would be six to eight weeks from signing the PSA.

One week before the start of the project, You will meet your Project Manager and review the scope of work on-site to make sure everyone understands the scope of work and to discuss any logistical issues that are specific to your project (Dumpster placement, Pets, access issues, etc.).

You will also exchange contact information with your project manager, and from that point on, your Project Manager will become your Main point of contact. Our Preferred communication methods include email, phone calls, and scheduled project meetings. While texting for quick

questions and brief communications is acceptable, we ask that all Pertinent and After-Hours Communications be via Email. In the event of an Emergency, after hours or otherwise, Please Call Your Project Manager First. You can also call our Main line at 361-589-9877 and we will be notified.