A clear, step-by-step approach designed to make your home renovation or custom build stress-free from start to finish.

How the Process Works

At Innovo Residential, we specialize in both custom home building and high-end remodeling, including whole-home, kitchen, and bathroom transformations. Our design-build approach brings every part of your project — from concept and planning to construction and warranty — under one unified team. This eliminates confusion, prevents finger-pointing, and ensures the vision you begin with is the same one you see delivered, down to the smallest detail. With one contract, one dedicated point of contact, and consistent communication, the entire process becomes more efficient, transparent, and stress-free. Whether you're building a new home or reimagining your existing space, our goal is to create a smooth, collaborative partnership and guide you confidently through every step of the journey.

The Step-by-Step Process

Step 1: Let us Talk

During this phase we will get acquainted to see if we are a fit for each other. Since you are reading this document, that process is already underway. We will do a deep dive into your vision and make

sure that we “get it.” We will talk about your budget in relation to your vision, consider possible options and explain how financing or payments to us work. We will talk schedule, your role in the project and what you can expect from us. We will be unfailingly honest — telling you what will be fun — and what will not. And we will leave you with a complete guidance kit full of useful information to help you understand not only who we are but also how projects like yours works.

Step 2: The Professional Services Agreement

Prior to entering into a Construction Agreement together there will be pre-construction processes for which there will be fees. These fees are separate from the construction contract. These pre- construction processes will be handled with what is called a Professional Services Agreement or PSA. Your PSA will usually include costs for doing a detailed estimate that assures you a quality,

completed project at a guaranteed price. The PSA will usually cover design services and sometimes some demolition and discovery work if required to create a guaranteed project price for you. The PSA does not obligate you to enter into a Construction Agreement with us and you own the results of the design work covered by the PSA.

Step 3: Project Development

With all or most of the results of the PSA work in hand we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We will go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications can be handled.

Step 4: The Construction Agreement

We will now have all the information to provide a guaranteed price for your project, you will have signed off on the design and production plan. You have met your project manager and know who will be doing what to whom. We will provide an Agreement for our mutual signatures. We will go over and explain every deal of our straightforward Agreement.

Step 5: Project Management

During the building phase, we will handle all the details of ordering materials, scheduling, oversite, and coordination. Concurrently we will diligently keep you up to date on progress and issues.

Step 6: In-Process Changes

No matter how carefully we plan your project together you will probably want to make some changes along the way. We are prepared to cheerfully accommodate any changes you want to make. Our Agreement will explain how costs associated with your changes will be handled.

Step 7: Project Completion

During this completion phase we will meticulously inspect to ensure that craftsmanship level have been maintained throughout the project. We will do a final review meeting with you to answer any

operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and

anything on the property that we touched. We will set up with a document for you to list anything you might run across that was not done right.

Step 8: Enjoy your new home or renovated space and thank you for letting us be a part of your dreams!

Get Started with Your Project Today!

Ready to transform your space? Contact Innovo today to schedule your initial consultation. Our team is excited to bring your home dreams to life!

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